A safe, healthy and pleasant living environment starts with good property management. With this in mind,
the Housing Authority has entrusted the overall management of its public rental housing (PRH) and ancillary
facilities to its executive arm, the Housing Department (HD). Given the magnitude of the PRH stock, HD has to
outsource the property management of some of its PRH estates to property services agents (PSAs) in a bid to
enhance service quality and cost effectiveness. Currently the management of about 60% of its rental estates has
been outsourced to PSAs, while the rest are directly managed by the HD.
The course aims to enhance participants’ general awareness of the basic concepts of Public Housing
Agency Management in outsourced Public Housing Estates of HD/HA.